A.1

California Law Enforcement agencies are prepared to address emerging trends and challenges

A.1.1

Identify and convey information on emerging trends to the field 

A.1.1a

Establish an “IMPACT” team comprised of POST personnel who will scan and evaluate emerging trends, practices, and technology relevant to California law enforcement

1)

POST established the Investigating, Mitigating, Progressive, and Critical Trends (IMPACT) Team in January 2016 comprised of a cross section of staff from all bureaus. IMPACT has been working on the following projects.

a.

Completed a grant resource page for law enforcement available on the POST Website

b.

In process of assisting in the research on the potential impact legalization of marijuana will have on training and selection standards

c.

In process of researching new employee evaluation process, e.g., “360 degree”

A.1.2

Establish a process to ensure POST developed courses are relevant and contemporary

A.1.2a

Evaluate POST-developed courses regularly for effectiveness in addressing emerging trends, practices and technology

1)

Developed a schedule to review curriculum and evaluate effectiveness of training

2)

Reviewing Instructor Development Institute (IDI) program to determine if format and content is relevant and contemporary and meets the needs of the field

3)

In progress of developing course on Human Trafficking to be offered as specialty course in the Institute of Criminal Investigations (ICI)

4)

In process of updating Supervisory and Management courses to include tenets of Procedural Justice

5)

Completed and piloted Procedural Justice Train-the-Trainer Course and completed curriculum for line officers

6)

Completed Racial Profiling Train-the-Trainer update to include Identify Profiling and concepts of Procedural Justice and implicit bias

7)

In process of updating the Training and Testing Specifcations of the Regular Basic Course to include tenets of Procedural Justice throughout the Learning Domains

8)

Completed a schedule to review and update all POST guidelines

9)

In process of updating Student Safety Guidelines for POST Certified Courses

10)

In process of updating SWAT Guidelines

11)

In process of developing training implementation plan in anticipation of the legalization of marijuana

A.1.2b

Ensure information on proposed legislation that could affect training is provided in a timely manner to POST staff

1)

Legislative Liaison now provides bi-monthly reports on proposed bills to management team

2)

Legislative Liaison now attends all bureau meetings to stay aware of all POST activities in order to better respond to inquiries from the Administration and Legislators

A.1.2c

Explore technologies that would enhance existing courses or assist in the design and development of new courses

1)

Completed development of hybrid Critical Incident Response course comprised of online and classroom training

2)

Completed redesign of hybrid Dispatcher Academy Instructor Certification Course (AICC) comprised of online and classroom training

3)

In process of researching development of self-paced courses that can be completed on mobile devices

A.1.3

Review and update Continuous Professional Training and Perishable Skills (PSP) Program 

1)

Completed in-depth study to develop cognitive task analysis and decision making model

2)

In process of reviewing PSP courses for incorporating cognitive task and decision model training methodology

A.1.4

Enhance and continue the study of driver training methods and vehicle related high-risk activities to improve training and enhance safety

A.1.4a

Continue work with the POST Situational-Appropriate Focused and Educated (SAFE) subject matter experts to reduce officer- involved collisions and injuries

1)

Appointed members of POST Motor Committee to the LEOKA committee to enhance analysis of motor related fatalities

2)

In process of completing 10-year Law Enforcement Officers Killed or Assaulted (LEOKA) report that included analysis of vehicle related fatalities to be published in December 2016

3)

Completed POST Motors Operational Guidelines and Standardized Training Recommendations

4)

Completed Did You Know motors safety video

5)

In process of research to update current Law Enforcement Driving Simulator (LEDS) equipment and software

B.1

POST regulations are relevant, comprehensible, and consistently applied

B.1.3

Develop a process to keep POST staff informed of regulation changes to ensure consistency in application 

1)

Completed two-day regional consultant training on regulations and consistency in application with stakeholders

2)

Monthly bureau meetings will include discussion on regulation application

3)

Training for new consultants is being developed

B.1.4

Assess the need for improvements in notifying the field regarding changes in POST regulations 

1)

A second bulletin notifying the field of regulation changes will now be sent upon completion of the OAL process

B.2

Course certification and modification processes are streamlined and efficient

B.2.1

Improve the course certification and modification process

B.2.1.a

Complete an internal audit of the course certification process

1)

POST has established a Course Certification Focus Group that will review the entire certification process including the format for the documents and packet for submission, the EDI function, the review process, and establishing consistent review standards.

The group will include presenters, training managers, and representatives of CPCA, CSSA, CPOA, PORAC and CDAA.

B.2.2

Assess the need for a resource to ensure consistency in course certification standards 

1)

Completed appointment of bureau chief in Training Delivery and Compliance

2)

Completed two-day training of regional consultants that focused on concept of customer service, flexibility in enforcement of regulations when possible, more effective and timely response to inquiries from the field, and consistent understanding and application of the standards for course certification

3)

Completed process for specialty courses such as mental health, homeland security and procedural justice to be reviewed by designated staff to expedite approval process

4)

In process of organizational study to assist with staffing strategies that could enhance and expedite the certification process

B.3

POST structure and systems support efficiency, productivity, and quality, and are appropriately resourced

B.3.1

Complete an organizational/workload study of POST 

1)

Met with Commissioner Braziel to establish parameters for external outreach and finalized the language for the scope of work for Request for Proposal (RFP)

Working with the Department of General Services to develop RFP and progress through the State RFP process

B.3.2

Establish uniform contracting procedures 

1)

In process of revising contracting policy

B.4

The efficiency of operations and business processes is increased

B.4.2

Automate professional certificate application process 

1)

Completed automated certification application process

B.4.3

Complete automaton of agency compliance inspections 

1)

Completed automated compliance inspection process

B.4.5

Procure a broad range of computer-based testing and automated scoring tools 

1)

Completed enhancements and upgrades to testing system (TMAS II)

2)

Received Commission approval of new Basic Course testing process to vignette-based evaluation

3)

Completed development of more secure testing environment

4)

Completed conversion from paper to computer based testing statewide 

B.4.8

Expand utilization of tools for automating event management to include notification, pre-registration, identification cards, attendance scanning and course rosters 

1)

Completed system for ID card scanning, online event management and automated attendance rosters

2)

Completed staff training on system and implemented for every bureau

B.5

POST staff communicates effectively across divisions and bureau

B.5.1

Increase the awareness of the existing directory of POST staff functions and responsibilities 

1)

Completed redesign of directory webpage to make more user friendly for staff and clients by listing topics as well as bureaus and staff

B.5.2

Develop inter-bureau communication procedures when planning projects and programs to encourage collaboration and to avoid duplication of effort 

1)

Proposed projects are now presented and discussed at monthly bureau chief meetings

2)

Process was developed for e-mail notification of proposed projects to all staff

3)

All projects are entered and tracked on strategic plan matrix available to all staff on POST intranet

4)

Bureau chiefs to provide verbal update on projects at tri-annual All Staff meetings

B.5.3.b

Identify bureau points-of-contact for accurate and timely response to inquires 

1)

Completed redesign and update of POST “About Us” staff identification and contact information to be listed by topics and projects for easier internal and external use

B.6

POST systems and technology are secure and support business functions

B.6.1.c

Continue to implement PASS across all POST sites 

1)

Completed system-wide implementation of PASS internal and external users to be able to log into one system and transition system wide between EDI, Learning Portal, training profiles, and certifications

2)

In process of connecting the automated Letters of Agreement to the PASS system

B.7

POST courses, products, resources, and services are more widely accessible and user-friendly

B.7.1

Complete development of electronic student workbooks 

1)

All student E-workbooks have been completed

B.7.2

Develop more self-paced course delivered via the POST Learning Portal 

1)

Completed Public Safety Dispatcher course “How do you Copy?”

2)

In progress of updating First Aid/CPR to meet new Title 22 requirements

3)

In progress of developing Vehicle Pursuit Policy to meet legislative mandate requirement

4)

In progress of updating Tactical Communication to focus on de-escalation techniques

5)

In progress of developing Public Safety Dispatcher course on critical call taking

6)

Identified Procedural Justice and Narcotics/Marijuana 101 for development in FY 2017-18

B.8

Instructors of POST certified courses are highly skilled and well prepared

B.8.1

Ensure instructor certification and training requirements in POST regulation are current

1)

Completed update of the Academy Instructor Certification Course and program focusing on understanding and instruction of the RBC Training and Testing Specifications

2)

Completed Commission approval of regulation change to implement updated AICC program

3)

In process of review and restructuring of Instructor Development Institute (IDI) curriculum to ensure relevant, contemporary, and meeting the needs of the field

B.9

POST recruits and maintains a qualified and engaged workforce

B.9.1

All POST employees have expanded opportunities for skills training and professional growth

1)

Completed establishment of a chapter of Toastmasters International for employees to develop public speaking and presentation skills

2)

Completed internal training needs assessment and identified topics both needed and wanted by staff

3)

In process of developing new employee orientation training to be available online

B.9.4

Develop policies, systems, and tools for transition and succession planning

1)

POST staff have participated in workshops with State HR to develop an organizational succession plan

B.10

POST stakeholders have access to tools and applications to improve performance and efficiency in the field

B.10.1

Expand the availability of online communities

1)

Completed Public Safety Dispatcher community

2)

Completed Training Manager community

3)

Completed specific resource and networking webpages for Mental Health, Procedural Justice and Motors

B.10.2b

Provide Regional Skills Training Centers LEDS and FOS program software updates 

1)

Completed procurement of one year extension for LEDS warranty, which includes software updates

2)

Completed development of updated FOS scenarios that focus on communication and de-escalation techniques

C.1

California Law Enforcement agencies are knowledgeable and aware of POST products and services

C.1.4

Ensure POST Website is continually being reviewed and improved

1)

Completed update and redesign of POST staff contact page

2)

Completed Procedural Justice resource webpage

3)

Completed Mental Health resource webpage

4)

Completed online community webpages for dispatcher, training managers and motor officers

5)

Completed POST Open Data webpage

6)

Completed redesign and enhancements of Learning Portal

D.1

POST supports law enforcement agencies in developing positive, durable, and collaborative relationships with their communities

D.1.1

Develop resources to support agency creation of community outreach programs

1)

Completed Principled Policing: Procedural Justice and Implicit Bias in-service and Train the Trainer courses and presented two pilots and one presentation of Train the Trainer

a.

Requesting approval from Commission to enter into contract with statewide vendors for continued presentation of training courses and mentoring program

2)

Completed the filming of Procedural Justice “Did You Know” video to be used in the courses and available for download from the POST Procedural Justice webpage

3)

In process of developing Use of Force awareness course for agencies to present to their community members incorporating de-escalation and communication technique scenarios experienced in Force Option Simulators

4)

In process of developing recruitment and retention strategies for agencies to target recruitment based on their community demographics

D.1.2

Provide online resources for agencies on Procedural Justice and Police Legitimacy

1)

Completed Procedural Justice Resource webpage

D.2

California law enforcement agencies are better able to recruit train and maintain highly qualified law enforcement personnel

D.2.1

Continue to help agencies develop career pipelines

1)

POST staff met with several law enforcement agencies and school district personnel over the past year and the Stockton Public Safety Academy (Career Pipeline) opened August 2016 with 150 students in grades 5 through 8. The program will expand a full grade each year and within 4-years of the program

2)

Continuing with the expansion of the POST Career Pipeline program to and conducting outreach to Charter Schools to increase the number of Public Safety Academy school programs to prepare students for potential careers in public safety and other related careers

D.2.1.b

Provide resources to agencies for use in their recruiting efforts

1)

Completed and disseminated survey to field regarding concerns and needs for recruiting

2)

In process of planning Recruitment and Retention Focus Group meeting to develop strategies that assist agencies in target recruitment