In 2018, Commissioner Braziel made a request to conduct a pilot program that would allow dispatch supervisors to attend SLI classes.  After evaluating options the Commission decided to initiate a program to offer two SLI pilot classes that would incorporate three dispatch supervisors into each class. 

A notice was placed on the POST website inviting dispatch supervisors to apply to attend SLI within 30 days of the posting. Approximately 35 applications were received from dispatch supervisors. Six of the applicant dispatch supervisors were selected. 

The first SLI pilot (Class 419) with dispatch supervisors was held in Orange County. The class commenced on June 21, 2018 and graduation was held on January 21, 2019.  The second class (420), was held in Folsom. Class 420 commenced on July 19, 2018 and graduation was on February 8, 2019. 

It appears the initial pilot was successful in its incorporation of dispatch supervisors into the SLI Program. The dispatch supervisors, facilitators, and sergeants felt the instructional material was relevant to dispatch supervisors' jobs and the adult learning methodology provided an opportunity for relationship building, trust, and learning through conversation and activities for both supervisors and sergeants.

There were positive comments throughout the classes during each of the eight sessions. Five of the original dispatch supervisors completed the course, and they were asked to write a paper reflecting their experience in the SLI (Attachment A.)

Upon completion of SLI classes 419 and 420, the students and facilitators were interviewed and asked to complete a questionnaire regarding their experience in the SBSLI program.  The dispatch supervisors were clear that this class was extremely valuable and it would help close the gap between sworn and civilian members of agencies.

In addition, the sergeants in the class also provided positive feedback and believed that dispatch supervisors should remain in the SLI program. One dispatch supervisor wrote; “The trust between the dispatch supervisors and the sergeants within this class was instantaneous and has never wavered.  When we broached topics, where we have a difference of opinion, we actively debate as a team both with respect and dignity, listening to each other’s views.” 

The class facilitators for the classes stated dispatch supervisors were facing the same issues as the sworn supervisors.  The facilitators believed that the course did not need to be modified or changed and that the material directly applied to dispatch supervisors.

With only five dispatch supervisors completing SLI, POST staff believe it would be appropriate to extend the pilot for an additional year for further evaluation.