In June 2015, the Commission on Peace Officer Standards and training (POST) completed an 18- month strategic planning process wherein the California State University Sacramento Center for Collaborative Policy (CCP) guided POST in developing a shared plan via the solicitation of a wide range of stakeholder input, including law enforcement clients and internal staff. CCP facilitated an evaluation of POST programs while considering statutory requirements and external stakeholder needs; developed a 3-5 year strategic plan based on research and assessment findings; and developed an implementation plan in collaboration with POST staff, Commission representatives and members of POST Advisory Committees, to target actions to begin once the strategic plan document was completed.
Subsequent to the completion and Commission approval of the strategic plan and the strategic implementation plan, the newly formed POST Implementation Plan Team (IPT) engaged in moving the organization forward in meeting the documented strategic plan objectives. Strategic Plan Objective (B.3) recommends that POST evaluate organizational systems, structures, and processes to ensure efficiency, effectiveness, and productivity in its efforts to deliver quality products, training, and to improve services to California law enforcement agencies.
In order to achieve Strategic Plan Objective (B.3), POST has contracted with Mission Consulting via RFP process. Mission Consulting is a local small business firm located in Sacramento. During the seven- month period from August 2017, through February 2018, the Contractors will complete a detailed organizational analysis of POST’s structure and operations. The core objective of the study will be to obtain extensive external input from those entities that POST serves and the Commission, and to apply that input into an assessment of the current core functions of POST, to identify how POST operations can be more in alignment with identified customer needs. The study will also include POST staff input in order to identify gaps in the organization’s efficiency and effective service delivery to its customers, and look for opportunities to better address customer needs, through the analysis of POST’s structure, outward-facing operational procedures, and internal workflow processes.
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